Unit Head Digital Payments Monitoring & Operations

Halan Microfinance Bank is seeking an experienced technology leader to lead its Digital Payments Monitoring & Operations function. This role will be responsible for ensuring the availability, reliability and operational excellence of the Bank's digital payment ecosystem while supporting its digital transformation initiatives.

Key Responsibilities

• Lead end-to-end integration, implementation and support of digital payment systems.
• Manage the operations, maintenance, availability and performance of digital payment applications.
• Administer and maintain UAT and Production environments, including deployments and configuration management.
• Coordinate system testing, UAT support, post-deployment sanity checks and production releases.
• Maintain deployment, patch, release, and system outage records and communicate updates to stakeholders.
• Establish operational governance, SOPs, KPIs, monitoring processes and le...