User Experience Lead

Job Title

User Experience Lead

Location

Birmingham

Corporate Title

Vice President

Job Overview

You will join Deutsche Bank as a User Experience (UX) Lead within the global PlatformNow team, supporting a mission‑critical ServiceNow platform used across the organisation. In this role, you will help shape a stable, reliable, and high‑quality user experience across the platform, working closely with engineering, operations, and business teams in a regulated environment. You will ensure ServiceNow solutions are intuitive, consistent, accessible, and aligned with business outcomes, platform governance, and enterprise UX principles. This is an opportunity to make a meaningful impact, bring forward ideas, and contribute to the strategic direction of the platform as part of a supportive and inclusive team.

What we’ll offer you

• Hybrid Working – eligible employees can work remotely part of time and choose a workin...