UX Service Design Lead for Digital Innovation

Drive digital innovation in the financial sector as a UX and Service Design Lead in Den Haag. Collaborate with clients to build superior digital solutions that exceed expectations.

This senior role focuses on defining and constructing top-notch digital experiences by leading a team of UX professionals. You will work closely with a major financial client to develop innovative service designs that enhance customer engagement and satisfaction. Your leadership will play a key role in transforming digital strategies into actionable solutions.

Key Responsibilities:
• Create and execute design strategies for enhanced user experiences
• Conduct comprehensive customer research and analysis
• Produce responsive mobile prototypes and wireframes
• Facilitate client workshops and collaboration sessions
• Work alongside technical architects and design teams

Requirements:
• Bachelor’s degree in relevant design or technology fi...