Visitor Service Supervisor

We are seeking a motivated and collaborative individual to join our team as a Visitor Services Supervisor at Jodrell Bank Centre for Engagement. This is an exciting opportunity to help deliver excellent visitor experiences while supporting commercial operations, retail activity and day‑to‑day front‑of‑house delivery across a unique cultural and scientific destination. The role is based in the busy Planet Pavilion and includes routine weekend duty management as part of a 7‑day operation.

We welcome candidates who bring diverse perspectives, experiences and approaches, and we encourage applications from people who will help us create an inclusive and engaging environment for colleagues and visitors alike.

Responsibilities

• Supervising visitor services activity to deliver a welcoming, safe and high‑quality customer experience across the site.
• Planning staffing rotas and coordinating day‑to‑day cover for a 7‑day operation, events and peak periods. ...