VM221 - Customer Service Representative

Pearson Whiffin • Chatham, England • Posted June 23, 2026

Position Overview

Customer Service Representative

£26,932 - 12 Month FTC

Mid Kent (Hybrid working available after training)

Monday – Friday, 9am – 5pm

My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email.

Duties include:

  • Being the first point of contact for the bank’s customers, assisting with all enquiries
  • Speaking with customers via phone and email
  • Dealing with complaints
  • Building strong relationships with new and existing customers, providing the best service
  • General administrative duties

    • To be considered for this role, you should have/be:

  • Previous customer service experience within a retail or office environment
  • Excellent customer service skills
  • Comfort...