Voice-Enabled Onboarding Specialist

What You’ll Do

As an Onboarding Coordinator, you will manage the onboarding journey from offer acceptance through completion, ensuring all requirements are met efficiently and accurately.

Key Responsibilities

• Manage the full onboarding lifecycle for candidates, including:
  • Drug screenings
  • Background checks
  • I‑9 verification
  • Occupational health and medical testing
  • State and city compliance documentation
• Maintain accurate onboarding trackers, records, and reports
• Provide timely status updates to recruiters and internal stakeholders
• Communicate with candidates through phone, email, SMS, and Microsoft Teams
• Ensure onboarding documentation is complete, accurate, and compliant
• Manage multiple onboarding files simultaneously while meeting service‑level expectations
• Coordinate system access requirements, including password and ID management
• Acc...