VP, Customer Experience & Insight - Shape Journeys

HSBC in Singapore is seeking an experienced professional to lead a customer experience strategy for IWPB. The ideal candidate will have over 10 years of experience in financial services, with strong communication and analytical skills, focusing on customer-centric solutions.

This role demands collaboration across teams to enhance customer journeys using insights and service design, while fostering an inclusive and respectful team culture.

Join HSBC to contribute to a valued and diverse workplace.