VP, Global Payment Solutions Operations (Bank|Up to $12k)

Adecco • singapore, singapore • Posted July 14, 2026

Position Overview

Responsibilities
  • Lead day‑to‑day GPS Operations in GSC for migrated processes (Payments, Cheques, Screening, Time Deposits, Account Maintenance), ensuring transactions are authorised within delegated limits.
  • Deliver agreed SLAs consistently, maintaining strong service levels, timelines, and customer outcomes.
  • Own and drive delivery of GPS Operations change initiatives, including industry and internal projects, ensuring controlled governance and on‑time implementation.
  • Build proactive engagement with internal customers and senior stakeholders in‑country and across global functions to drive service performance and continuous improvement.
  • Oversee outsourced activities, ensuring service performance meets predefined standards and contractual/operational expectations.
  • Strengthen quality and productivity through error tracking, root‑cause analysis, best‑practice adoption, and continuous workflow/process improvements to reduce ...