VP, Head of Client Services
FAB • abu dhabi, abu dhabi • Posted June 23, 2026
Position Overview
- Act as the primary point of contact for FAB AM clients, managing day-to-day inquiries and ensuring delivery of a high standard of service across all touchpoints
- Coordinate client onboarding, account maintenance, and reporting processes to ensure seamless experience and adherence to FAB AM service standards
- Collaborate with Relationship Managers, Portfolio Managers, and Operations teams to resolve client requests and ensure service-level agreements are consistently met
- Monitor client satisfaction metrics and proactively identify opportunities to enhance service delivery and strengthen client relationships
- Live and demonstrate the FAB AM values
- Strong interpersonal and communication skills with a client-centric mindset
- Deep understanding of asset management products, operational processes, and client lifec...