VPD User Support Specialist II Role
Vancouver Police Department • vancouver, metro vancouver regional district • Posted July 13, 2026
Position Overview
Advance your career as a User Support Specialist II with the Vancouver Police Department, specializing in technical support. Engage in hands-on troubleshooting and support services for VPD's technology needs.
This position is housed within the Infrastructure & Client Support Services Unit and is expected to last for one year. You will tackle user requests, resolve hardware and software issues, and work with a team to enhance the effectiveness of VPD's technology infrastructure. Your problem-solving abilities will be crucial to the success of the department.
Key Responsibilities:
• Receive and prioritize requests for technical assistance
• Provide deskside support and address after-hours issues
• Investigate and resolve technical software and hardware problems
• Define solutions for new client requirements and issues
• Collaborate with others on unresolved, complex tech issues
Requirements:
• Prior experience in ...
This position is housed within the Infrastructure & Client Support Services Unit and is expected to last for one year. You will tackle user requests, resolve hardware and software issues, and work with a team to enhance the effectiveness of VPD's technology infrastructure. Your problem-solving abilities will be crucial to the success of the department.
Key Responsibilities:
• Receive and prioritize requests for technical assistance
• Provide deskside support and address after-hours issues
• Investigate and resolve technical software and hardware problems
• Define solutions for new client requirements and issues
• Collaborate with others on unresolved, complex tech issues
Requirements:
• Prior experience in ...