Warehouse Returns Operative

Gem Appointments • North West London, Greater London • Posted June 20, 2026

Position Overview

This role is essentially a warehouse returns operative / picker-packer position focused on processing returned accessories and props, checking stock, recording discrepancies, and supporting loss and damage investigations.

What the employer is looking for

Core duties

* Checking returned items back into stock

* Identifying missing, damaged, or incorrectly returned items

* Updating records and using computer systems

* Communicating with customers, sales teams, and production staff

* Labelling and coding stock

* Manual handling and warehouse work

* Supporting the Loss and Damage Manager

Key skills to highlight in an application or interview

1. Attention to detail

* Accurately checking returned items against records.

* Spotting missing or damaged stock.

2. Organisation

* Managing multiple returns efficiently.

* Keeping accurate records.