Welcoming Streets Member Liaison & Program Supervisor

Downtown Kingston, Business Improvement Area (BIA) • kingston, on • Posted July 06, 2026

Position Overview

JOB SUMMARY

Reporting to the Executive Director, the Welcoming Streets Program Supervisor & Member Liaison provides operational leadership for the Downtown Kingston BIA's street outreach initiative while serving as its primary bridge to the business community. This role is equal parts people manager and relationship builder: on one side, supervising and supporting a frontline outreach team through scheduling, performance management, training, and day-to-day coordination; on the other, maintaining a proactive and visible presence with BIA members and their employees — checking in, building trust, and translating the realities of the street into practical guidance and programming that members can act on. The ideal candidate brings strong supervisory instincts and a genuine ease with people across very different contexts, from supporting a team doing difficult frontline work to walking into a busy retail environment and starting a conversation.

KEY RESPONSIBILITIES ...