WFM Specialist: Data-Driven Scheduling (Onsite, Shifts)

A leading BPO provider in the Philippines is seeking a Process Associate Specialist - WFM to manage workforce planning and support business units effectively. The ideal candidate should have a Bachelor's degree and at least 3 years of experience in Workforce Management within a BPO. Responsibilities include forecasting workloads, analyzing data trends, and advising on staffing needs. This role requires adaptable individuals who can thrive in shifting schedules and is based onsite in Muntinlupa.
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