Workforce Planning Consultant – Hybrid & Forecasting

Visa is looking for an individual to support the functionality of Genesys WFM software while analyzing contact center performance data. In this hybrid role, you will collaborate with a variety of stakeholders and forecast contact volume and staffing needs.

The ideal candidate should possess strong communication skills and have experience with scheduling software. A Bachelor's degree or a minimum of 6 months experience is required. Join Visa to create impactful work in a leading payments technology company.