Workplace Experience & Service Delivery Lead

JLL in Dubai seeks a Facilities & Workplace Services professional to lead soft services operations across a Procter & Gamble account. You will assist the Workplace Services Lead, manage cleaners, security, dining, landscaping, and other service providers, and ensure contracts, SLAs, and safety standards are met on site.

The role emphasizes budgeting, vendor management, staff development, incident response, and continuous improvement to deliver high-quality services and client satisfaction in a