Workplace Tech Engineer - (IT Support lvl 3) at MANGOPAY

Workplace Tech Engineer - (IT Support lvl 3)

Location: Madrid, MD, ES. Full‑time on‑site position.

Mangopay is a wallet‑based payment infrastructure for organisations with complex, multi‑party fund flows. It collects payments, secures transactions, holds funds, splits money between parties, and manages payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over multi‑party payment flows, generating additional revenue and improving operational efficiency.

Job Description

The Workplace Technology team provides technology tools so colleagues can work effortlessly. Our goal is to deliver usable technology, improve user experience, and drive value for stakeholders, enabling colleagues to collaborate and innovate.

Responsibilities

• Prioritise and diagnose incidents according to agreed procedures and SLAs.
• Complete daily IT checks, investigate causes of incide...