Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based
Role
The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experienceProvide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platformDesign and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)Act as the escalation point for complex Xero-related queries from Customer Success and Support teamsTroubleshoot and resolve advanced issues related to Xero usage, integrations, and workflowsIdentify recurring issues and proactively improve processes, training, and documentationCreate scalable resources (guides, videos, FAQs) to reduce repetitive queriesCollaborate with Customer Success a...