Yacht Customer Service Coordinator

Conch Charters • Vancouver, British Columbia • Posted June 24, 2026

Position Overview

Where you will be based:
This is a full time, shore based role, located at our base in Road Town, Tortola - the heart of the beautiful British Virgin Islands. This is the sailing capital of the world. 
We offer a competitive salary in USD, and a easy-going work environment. 
It's perfect for someone who loves being on the water & is looking to live in the flip-flop weather all year round. 

What you will be doing:
In this role, you will be the front face of the company. 
You will provide excellent customer service by briefing customers and making sure they are comfortable operating the boat and ready to leave the docks. 
You will organize a dock plan, move boats, refuel boats, debrief customers, and help with chase calls. 
When you are not interacting with guests, you will enjoy creating content for boat operation manuals, how-to vi...
        