Job Description:
We are looking for a highly motivated Account Support Representative to join our team at Host Hotels & Resorts in Adelaide, South Australia. As an entry-level position, this role is perfect for an individual with 1 year of experience who is resourceful, resilient, and thrives in a cooperative and problem-solving environment.
Responsibilities:1. Provide exceptional customer service to clients and assist them with any account-related inquiries or issues.2. Collaborate with the sales team to ensure seamless communication between clients and the company.3. Maintain accurate records of client interactions, transactions, and updates in the CRM system.4. Assist in the resolution of account discrepancies and billing issues.5. Work closely with the accounting department to ensure timely and accurate invoicing.6. Prepare reports and presentations for account meetings and reviews.7. Stay up to date on industry trends and developments to provide clients with the best possible support.
Requirements:1. 1 year of experience in a similar role.2. Resourceful and resilient mindset to overcome challenges.3. Strong cooperation skills to work effectively with a team.4. Excellent problem-solving skills to address client issues.5. Excellent communication and interpersonal skills.6. Proficiency in Microsoft Office Suite and CRM systems.7. Bachelor's degree in business administration or related field is preferred.
Benefits:1. Vision insurance.2. Training & professional development opportunities.3. Disability insurance.
Working Environment:At Host Hotels & Resorts, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team is dedicated to providing the best support and service to our clients, and we value employees who are eager to grow and succeed.
Deadline to apply: ********
Equal Opportunity Statement:Host Hotels & Resorts is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.