Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars, offering a portfolio of incomparable brands, led by more than 300,000 employees around the world.
Mantra 2 Bond Street, a proud member of Accor offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour.
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager.
As our next Assistant Manager, you will:
Oversee the daily Front Office operations of the property Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name Supervise and monitor Team Members with true leadership ability that motivates the entire team Provide a high level of customer service and a genuine personable service style that blows our guests away Assist in the preparation of rosters and use Excel on a daily basis What we are looking for:
A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times The flexibility to work shifts including early mornings, evenings and weekends A person with proven leadership experience within a hotel environment Knowledge of Sihot PMS (advantageous) Someone with previous experience in a Front Office leadership hospitality role Why work for Mantra 2 Bond St and Accor?
Located in the heart of the Sydney CBD close to public transport Awarded Employer of choice at the Australian 2022 HR awards! Personal and professional development opportunities via Typsy and Accor Academy Take advantage of Accor global staff, family & friends discounts from day one! Build your professional network, with over 230,000 Accor hospitality professionals worldwide the connections are limitless! With over 400 hotels in Australia and New Zealand, and over 5000 across 110 countries, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals. Everyone has a story and we want to learn yours!
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