Job Description:
As a Customer Service Associate at Ryder System, you will have the opportunity to work from home in the vibrant city of Brisbane, Queensland, AU. This part-time position is ideal for an entry-level candidate with at least 1 year of experience in customer service. We are seeking individuals who are confident, energetic, and possess excellent research and planning skills.
Responsibilities:1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.2. Resolving customer issues and complaints efficiently and effectively.3. Providing information about products and services to customers.4. Processing orders and managing customer accounts.5. Maintaining accurate records of customer interactions and transactions.6. Collaborating with other team members to ensure customer satisfaction.7. Continuously seeking opportunities for improvement in customer service processes.
Requirements:1. Excellent communication skills, both written and verbal.2. Ability to work independently and as part of a team.3. Strong problem-solving skills.4. Proficiency in Microsoft Office and other customer service software.5. High school diploma or equivalent.6. Must have a quiet workspace and reliable internet connection.7. Must be available to work flexible hours, including evenings and weekends.
Benefits:1. Travel opportunities for top performers.2. Vision insurance coverage.3. Paid sick leave.4. A flexible working environment that values adaptability and efficiency.
Equal Opportunity Statement:Ryder System is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.
Deadline to Apply: ********
Join our team and become a valuable member of our customer service team at Ryder System! Apply now to be part of our dynamic and forward-thinking organization.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.