Customer Service Representative/Administrator Wingham, ON Full Time (2 posit Job in Australia Recruiting by Masterfeeds Inc

Customer Service Representative/Administrator - Wingham, ON - Full Time (2 positCustomer Service Representative/Administrator - Wingham, ON - Full Time (2 positions) 18th April, 2024 Position: Customer Service Representative/Administrator – Wingham, ON – Full Time (2 positions)  The role of the Customer Service Representative is to help customers understand the products and services being offered by the company. They also answer inquiries by phone or email, and handle or direct concerns, complaints, or other issues or opportunities to the appropriate department. Helping to ensure customer satisfaction is the task-to-task responsibility the Customer Service Representative should take pride in in this important role.Experience/Requirements:Grade 12 diploma or equivalentWritten and verbal communication skillsReceiving and processing ordersProduct and service knowledgeInvoicing and establishing best practice of shipment of feed ordersProvide follow up to the customerProficiency in Microsoft Office and internet applicationsAnalytical, organizational and problem solving skillsAbility to make good judgments and quick decisionsStrong work ethic, self-motivated, and pride in producing quality workPrevious background or working experience in the agricultural industry and/or sales environment is an assetExperience in a similar role is an assetSafety compliance is of utmost importance and all applicants must have a steadfast commitment to plant safety at their location HACCP (Hazard Analysis Critical Control Point) training is an asset, HACCP training will be provided by the company annuallyHave a positive, steady and upbeat approach in day-to-day tasksContribute to an inclusive, motivating and appreciation centric environment for all coworkersCompetitive salary and pension planHealth and dental benefitsGroup insurance benefitsReferral incentives 18th April, 2024 Position: Customer Service Representative/Administrator – Wingham, ON – Full Time (2 positions)  The role of the Customer Service Representative is to help customers understand the products and services being offered by the company. They also answer inquiries by phone or email, and handle or direct concerns, complaints, or other issues or opportunities to the appropriate department. Helping to ensure customer satisfaction is the task-to-task responsibility the Customer Service Representative should take pride in in this important role.Experience/Requirements:Grade 12 diploma or equivalentExceptional customer service skillsWritten and verbal communication skillsReceiving and processing ordersProduct and service knowledgeInvoicing and establishing best practice of shipment of feed ordersProvide follow up to the customerProficiency in Microsoft Office and internet applicationsAnalytical, organizational and problem solving skillsAbility to make good judgments and quick decisionsStrong work ethic, self-motivated, and pride in producing quality workPrevious background or working experience in the agricultural industry and/or sales environment is an assetExperience in a similar role is an assetSafety compliance is of utmost importance and all applicants must have a steadfast commitment to plant safety at their location HACCP (Hazard Analysis Critical Control Point) training is an asset, HACCP training will be provided by the company annuallyHave a positive, steady and upbeat approach in day-to-day tasksContribute to an inclusive, motivating and appreciation centric environment for all coworkersBenefits:Competitive salary and pension planHealth and dental benefitsGroup insurance benefitsReferral incentivesIf you meet these qualifications and are interested in supporting Canadian farmers in a career at Masterfeeds, please apply online or in one of the following ways:By email: [email protected] mail or drop off location:Masterfeeds WinghamAttn: Operations Manager90540 London RoadWingham, ON N0G 2W0If you do not have a resume, job application forms are available at the mill. About Masterfeeds:Since 1929, Masterfeeds, an Alltech company, has been a leading nutrition provider for animal agriculture in Canada. Employing quality, motivated people, to serve our customers is our priority. Our programs and products meet and exceed our customers’ needs and expectations throughout the entire sales and support cycle. Masterfeeds operates 22 feed manufacturing plants across the prairie provinces and Ontario, employs over 600 people, has a Dealer Network 340+ strong, and proudly supports over 7000 Canadian farm families every year.Masterfeeds is committed to the principles of employment equity. We encourage all qualified candidates to apply. Canadian citizens and permanent residents will be given priority. If you require accommodation during the recruitment process please contact the Human Resources department at [email protected]. While we thank all those who apply, only those selected to be interviewed will be contacted. No phone calls, please.Apply For Job
#J-18808-Ljbffr