Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working remotely in Sydney, Australia, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingDo you have a passion for helping others and giving them peace of mind? You'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional oneDuring a Typical Day, You'llAnswer incoming communications from customers Conduct research to provide answers for customers to resolve their issuesSome upselling of products or services to existing customers may be requiredWhat You Bring to the Role1 year or more of customer service experience1 year or more post-secondary education OR 2 years equivalent work experienceRecognize and solve problems of mid-to-high level customer service issuesBroadband connection with minimum 15 mbps speed & LAN capability for remote work arrangementComputer savvyWhat You Can ExpectMonday-Friday schedules sometime between 7am and 8pmDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes...23.85 AUD per hour guarantee + superannuation, performance bonus opportunities, and all the benefits you'd expect and maybe a few that would pleasantly surprise youVisit for more information.Work LocationRemoteA Bit More About Your RoleWe'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.