Australian Jobs® - Ai Resume Scoring
Do you have a passion for providing great service and interacting with a diverse range of people in a call centre environment?
We are seeking an experienced Customer Service Representative to join Sodexo’s Australian Command Centre working from our Regional Support Centre in Balcatta on a 12-month max-term contract. This is a full-time role on a rotating roster, working alternating weeks of 5 x 8-hour shifts and 4 x 10-hour shifts, between the hours of 5:00AM to 9:00PM, including every other weekend. The Command Centre operates 24/7 365 days a year therefore, successful candidates must be able to support the roster requirements.
Who are we looking for?
A people focused team player who thrives in a fast-paced environment handling high volumes of phone calls and lodging requests for our integrated teams to resolve on Site. You will enjoy interacting with customers, trouble shooting and providing information and advice based on defined processes.
Ideally you will have experience using multiple systems as you manage work requests, from receiving a service request to closing a work order. You will demonstrate exceptional communication skills. Training to develop your knowledge on a broad range of services across a variety of contracts will be provided.
Specific duties will include:
You will have experience using Customer Request Management (CRM) systems and delivering excellent service to a range of customers. Ability to prioritise, work autonomously, demonstrate critical thinking, and capture detail will be essential. You will effectively use resources and Scripting to deliver consistent service. Willingness to work a flexible roster schedule across a 7-day week including public holidays.
Ability to professionally liaise with customers, stakeholders, clients, and vendors, coupled with a willingness to learn and continually improve/develop your own performance. You will have excellent verbal and written communication skills and a high level of accuracy and attention to detail.
We are seeking someone with a positive attitude and motivation to be part of a high performing, friendly team.
Why choose Sodexo?
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.
Submit your application today and become part of the Sodexo family!
Great News! We've discovered an exciting live job opportunity for a Customer Service Representative position in Balcatta. This job is currently open for hiring/recruiting by Sodexo, exclusively for you at Australian Jobs. Feel free to download the job details here.
The work culture at Sodexo must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Sodexo and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Australia, particularly within Balcatta. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Balcatta's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Balcatta, additional details can be found on Balcatta Wikipedia.
Customer Service Representative jobs are available in Australia.
Exploring the cost of living in Balcatta. At Expertini.Com for Balcatta , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Customer Service Representative in Balcatta varies, but the standard pay scale is rated "Standard" in Balcatta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Sodexo follow the application process following the "Apply Now" button at Australian Jobs and also you can visit Sodexo official career page and follow their application process.
Key qualifications for Customer Service Representative typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Customer Service Representative in Balcatta by creating a free job alerts on Australian Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Customer Service Representative positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Customer Service Representative on Australian Jobs.
To improve your chances of getting hired for Customer Service Representative, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Australian Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
