Job Description - Estee Lauder - Beauty Advisor - DFS Sydney The Rocks - Full Time (243921)
Job Description
Estee Lauder - Beauty Advisor - DFS Sydney The Rocks - Full Time ( Job Number: 243921 )
Brand Job Job : Retail - Store
Primary Location Primary Location : Asia Pacific-AU-NSW-Sydney
Schedule Schedule : Full-time
Shift Shift : 1st (Day) Shift
Job Type Job Type : Standard
Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty.
Key Tasks: · Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.
· Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations.
· Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.
· Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques.
· Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.
· Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer.
· Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager.
· Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management.
· Be able to communicate efficiently with the brands and with store management & can work independently.
Relevant Indicators : Customer service or sales experience of min 2 years.
Personal Attributes: · Service oriented with a can do attitude and have a passion for the retail industry.
· Friendly and a conversationalist who understands luxury skincare.
· Experience in retail, hospitality, or travel
· A good command of the English language and a second language would be advantageous.
The Estee Lauder Companies acknowledges the Traditional Owners & Custodians of the lands on which we work, and pay our respects to their Elders past, present and emerging. The Estee Lauder Companies is proud to be an Equal Opportunity Employer. We do not discriminate based upon religion, race, national or ethnic origin, sexual orientation, gender identity, gender expression, age, status as an individual being differently abled or other applicable legally protected characteristics. If you need assistance or an accommodation to apply to a role due to being differently abled, you may contact us at ******
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