About us
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.
Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
With the recent completion of Holiday Inn Sydney Airport's multi-million dollar refurbishment, our new rooms’ product offers elevated accommodation for a revolutionary transformation to the airport hotel experience.
Guests are greeted with earthy tones from bronze light fixtures and on-trend leather headboards, inviting an ultimate atmosphere of warmth and comfort. Just the beginning of elevation to the experience at Holiday Inn Sydney Airport, we are excited to take our hotel to new heights.
We're currently looking for a Front Office Team Leader to join the Front Office Leadership Team - We can consider Full Time or Part Time for this role.
As Front Office Team Leader, you'll lead the day-to-day operations on your shift and ensure that our guests have a memorable and seamless experience from arrival to departure.
You will be responsible for check in / out of guests, room allocation of all hotel guests and assisting them with enquiries. In addition, the Team Leader will assist in coordinating the training and onboarding program for all new starters within the Front Office team and assist with relief Duty Manager shifts when required.
What we need from you!
+ Bachelor’s degree / higher education qualification/equivalent in Hotel Management and/or Business Administration
+ 1-2 years of guest service/hotel experience across Front Office and/or Food & Beverage
+ Strong communication skills (written and verbal)
+ Comfortable interacting with Guests and Colleagues
+ Ability to problem solve & remain calm in busy periods
+ Excellent skills in POS or hotel PMS systems will be key and experience with Infrasys or Opera would be an advantage
+ Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays
+ Full Drivers Licence
+ Right to Legally work in Australia
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options, and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too. Visit http://careers.
ihg.com / to find out more about us.
Requirements
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.
Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
With the recent completion of Holiday Inn Sydney Airport's multi-million dollar refurbishment, our new rooms’ product offers elevated accommodation for a revolutionary transformation to the airport hotel experience.
Guests are greeted with earthy tones from bronze light fixtures and on-trend leather headboards, inviting an ultimate atmosphere of warmth and comfort. Just the beginning of elevation to the experience at Holiday Inn Sydney Airport, we are excited to take our hotel to new heights.
We're currently looking for a Front Office Team Leader to join the Front Office Leadership Team - We can consider Full Time or Part Time for this role.
As Front Office Team Leader, you'll lead the day-to-day operations on your shift and ensure that our guests have a memorable and seamless experience from arrival to departure.
You will be responsible for check in / out of guests, room allocation of all hotel guests and assisting them with enquiries. In addition, the Team Leader will assist in coordinating the training and onboarding program for all new starters within the Front Office team and assist with relief Duty Manager shifts when required.
What we need from you!
+ Bachelor’s degree / higher education qualification/equivalent in Hotel Management and/or Business Administration
+ 1-2 years of guest service/hotel experience across Front Office and/or Food & Beverage
+ Strong communication skills (written and verbal)
+ Comfortable interacting with Guests and Colleagues
+ Ability to problem solve & remain calm in busy periods
+ Excellent skills in POS or hotel PMS systems will be key and experience with Infrasys or Opera would be an advantage
+ Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays
+ Full Drivers Licence
+ Right to Legally work in Australia
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options, and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too. Visit http://careers.
ihg.com / to find out more about us.