GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom and Wavemaker, each global operations in their own right with leading market positions. With 800 people based in Sydney, Melbourne, Adelaide and Brisbane, GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people.
A bit about us!
We are Mindshare, a media services company that accelerates Good Growth for our clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also people and the planet.
You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about Mindshare in the words of our own people here.
What we offer
At Mindshare ANZ, we offer a competitive salary package, with 20 days holiday increasing with service to a maximum of 25 days, with the option to purchase extra leave of up to 4 weeks per year. We also offer a flexible working environment, paid parental leave, flexible public holidays, birthday leave and early finishes during the summer months. These are just some of the great perks we offer.
Based in North Sydney / Melbourne Southbank, our office has 180 degree views of Sydney Harbour/Melbourne Skyline and is a great space to hang out with colleagues and friends!
We have a culture of learning where we invest in your career growth and development through a range of learning and development opportunities. We offer a supportive and inclusive workplace culture that values diversity and collaboration and we provide mental wellness support via our Employee Assistance Program.
Our Values
Our values, of Energy, Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to different. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.
Our Commitment
We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments or if you require this document in another format, such as large print or audio, please contact our Talent Lead, Brooke Daffern(
[email protected]).
If you require any information on what to expect during the interview process, please also reach out to Brooke Daffern.
Client Counsel
The Managing Partner role has ultimate responsibility for the agency’s relationship and performance and is a trusted advisor to the most senior level of the client’s business, embracing an accountable consultancy mindset.
They are a senior part of the Leadership Team within the Melbourne office and are part of the National Management Team for Mindshare AUNZ. The person will be a critical part of the trusted team that the Managing Director calls on to drive the business within Sydney across People, Product, Partnerships and Profit.
People leadership:
Ensures that their direct reports and local market teams understand their role and responsibilities.
Ensures they live and breathe the Mindshare values and assist in keeping them alive across the agency.
Leads the career development of their direct reports (regular coaching, monthly catch ups, career development discussions, KPIs, on the job/classroom training) and oversees career development.
Gives motivating/constructive feedback to all team members working on their client in a timely manner.
Ensures they and their team have a pro-active mentality/approach to their work.
Sets the team vision for client and areas of the business with quarterly check- ins to track progress.
Drives the team and, wider Mindshare Melbourne, agency culture by leading by example
Leads a positive, motivating, and inspiring culture within their client team.
Inspires and motivates their team, and wider agency, to think differently and deliver best in market product.
Works collaboratively with other teams within Mindshare and GroupM on key projects to ensure people are brought into the process in a timely manner.
Delegates work effectively to team members (across the agency).
Cascades client/business knowledge and context to the relevant people working on their client centrally and locally.
Practice leadership:Helps deliver the client’s overarching strategy and business objectives and shows the role media plays in that.
Has a thorough knowledge and understanding of the Mindshare planning process (GGOS) and the roles and responsibilities at each stage.
Has a thorough knowledge of the Banking category and actively seeks opportunities to apply this knowledge to clients.
Understands media behaviours for their clients’ audiences (how does the target audience interact with media along their journey).
Leads and inspires the development of original and impactful ideas across
every aspect of the campaign (either through a workshop or one-on-ones with all other areas of the business).
Always drives collaboration across all business divisions.
Provides ongoing direction and feedback to the wider client team to ensure thinking is deliverable in media and brought to life effectively.
Leads the portfolio management across their client’s business.
Has oversight of the overall annual investment strategy.
Prioritises the workflow across all divisions working on their clients.
Leads quality control of work going to the client across all business divisions to ensure our product is answering the business need.
Produces a thought leadership/POV/innovation calendar for their clients in collaboration other divisions of the business.
Shares and cascades best practice work from around the world to local clients
Develops written documents and presentations that are clear, compelling and deliver a tangible outcome.
Enhances the agency product by developing and sharing thought leadership and case studies both internally and externally.
Ensures all communication to internal and external stakeholders is clear and
delivered in a timely manner.
Has a thorough knowledge and understanding of GroupM products/processes as well as the broader WPP offering.
Partners leadership:Has ultimate responsibility for the agency relationship at all levels on their clients.
Has trusted advisor relationship at the most senior level of their client’s business, acting with an accountable consultancy mindset.
Has a thorough understanding of their clients’ business (customer, business model, PEST, brands) and category.
Has an ability to identify future potential challenges/opportunities that the client may face and proactively seek out solutions across the WPP ecosystem.
Oversees effective management of client and agency partner expectations with regards to the deadlines and delivery of all work.
Facilitates client and agency meetings and workshops in an inspiring and effective manner to deliver on desired outcomes.
Produces and leads the delivery of post appraisal action plans for their client.
Cascades appraisal action plan to relevant parties on the client team as relevant.
Builds trusted relationship with procurement at client office as relevant.
Drives positive collaboration with partner agencies.
Develops and monitors Service Level Agreements with clients in collaboration with Commercial Director.
Develops and maintains strong relationships with internal stakeholders and
external stakeholders.
Has a strong understanding of GroupM, WPP and external partner offerings in media, content, tech and research.
Produces a three year horizon joint business plan for their client(s) which drives the business forward and unlocks growth.
Tracks client profitability throughout the year and drives action plan as required.
Leads conversations for annual commercial client contracts, scope negotiations and resource structure in collaboration with Commercial Director.
Attends monthly meetings with senior agency management to present a status and relevant actions to deliver to the client business needs.
Leads monthly FTE reconciliations.
Leads commercial, contractual and governance tracking for procurement.
Identifies and converts new business opportunities/incremental revenue to the business through SBUs and/or 3rd parties.
ExperienceProven ability to shape and build a specific client growth plan and vision that galvanizes the team (both client and agency) around it.
Ability to influence, guide and shape the team’s product, culture and build a strong local market profile.
Should possess strong leadership, empowerment, and people skills with a good balance of EQ and IQ.
A team player as well as hands-on leader, leading the team from the front.
Able to deal with complex client business and challenges with great people and client management skills.
Broad and deep media knowledge and a natural curiosity and passion for marketing and brands, digital and performance marketing and, the power of data, identity (first party data, regulations), ultimately displaying an accountable consultancy mindset.
Proven commercial acumen and financial responsibility.
Strict alignment with our approach to advertising, applying the lens of ethics as well as effectiveness.
What we value the mostLiving our values of empathy, energy, and impact
Achieving Good Growth for business, people, and the planet
What is your pathway for Good Growth?We’d love to hear what your ambitions are to achieve personal growth, and how we can help you realise them with us!#J-18808-Ljbffr
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