Office Administrator Job in Western Australia Recruiting by Fresenius Medical Care, Asia Pacific

Page 1 of 2Role DefinitionPosition Title: Office AdministratorReports to (position): Dialysis Clinic ManagerPrimary purpose of the role:· To provide high quality level of reception and secretarial services to the patients, staff andManager at the clinic in a caring and supportive manner.· To perform the clerical and administrative functions required to efficiently operate a dialysisclinic.Key ResponsibilitiesGeneral Administration· Answer the switchboard in a courteous and professional manner.· Liaise with patients and their families in a compassionate manner.· Perform general clerical and administrative tasks as required i.e. filing, minute taking, agendacreation.· Responsible for petty cash dispersal and reconciliation.· Responsible for maintaining the levels of and ordering general office supplies.· Actively participates in the quality improvement program.· Coordinate the use of the centre for physicians and/or public hospital visiting staff.· Act as a contact point for IT issues in the clinic.· Collate and forward state statistics and internal Clinics statistics as required.· Data entry as required.· Manage accounts payable processing for the Clinic.· Liaise with maintenance contractors to enhance the operational work area and ensure compliancewith the occupational health and safety policy.· Provide administrative support for the Clinical Advisory Committee (where applicable).· Organise transport for patients to and from the dialysis clinic.· Book and manage appointments for patients.· Other duties and responsibilities as assigned by the Clinic Manager.Billing Administration· To ensure that all necessary forms for new patients are completed and correctly loaded into thecentralized billing system.· Prepare and collate all required supporting documentation required to accompany invoices.· Undertake banking procedures for all cheque and cash payments.· Prepare and maintain an accurate record management system of all patient records.· Prepare and maintain reconciliation records.· Forward ISIS data to State related Health Commission on a monthly basis.· Forward HCP data to Private Health Funds on a monthly basis.Page 2 of 2Competencies (attitude, skills, typical qualifications & experience)Essential:· Minimum 2 years' experience in an Administration position.· Intermediate computer competence in MS Office.· Experience in health fund Billing Administration.· Excellent Customer Service skills.· Effective communication and interpersonal skills including the ability to operate within amultidisciplinary and multicultural team.· Work with confidentiality, discretion and maturity.· Ability to multi-task in an at times busy and stressful environment· Ability to prioritise tasks around interruptions and unplanned events· Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into dailypracticeOther DetailsNotes :· The above specification is designed to be comprehensive; however there will be times when the Jobholder will be required to undertake tasks that are not covered. Should they be asked to undertake anyof these tasks, they should be given appropriate instructions and assistance by the manager. Thisdocument is therefore not intended to limit the job holder's task and responsibilities in any way.· The Job Description is a generic definition of the job functions, its role and tasks and a relative positionwithin the organization.· The process of definition has to be primarily undertaken by the Director of Nursing in consultation withthe HR Department.· This form will be used to advise new employees on their role. It will also be used for Performance Reviewpurposes.· The Job descriptions will assist in relative assessment of roles across the Company.· Matching individual employee profiles with Job Description will assist in establishing training needs andpotential for growth and therefore assist in HR development.PREPARED BY:Jason AartsAPPROVED BY:Managing Director - ClinicsISSUE DATE:March 2014Please note that this is a description of the key result areas for this role at this moment in time, and as our organisation grows and changes, and as theincumbent develops in the role, the key result areas will also change and develop.Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.