We are looking for a dynamic, self-starter and Inventory Superstar to lead our Retail Inventory Process team, as Operations & Improvement Manager (Inventory) within our Central Operations function!
This role provides 360 exposure to our inventory processes, from distribution to delivery into our incredible network of MECCA stores, providing you the ability to identify and influence process changes, partner with various departments accross the business and lead a team to success, with our customer experience always at front of mind, as we embark on our mission to be the worlds most loved beauty destination!
The role you could play:
As our Operations & Improvement Manager (Inventory), you will take the reins driving best practice stock management and ensuring stock integrity within our Mecca stores.
You will look to advance end-to-end inventory management, build-out reporting, providing analysis, valuable insights, and reporting back to the business.
Day to day, you will partner with key stakeholders such as our DC and Freight teams to ensure deliveries arrive in stores in a timely and operationally optimal way; with our Loss Prevention teams to minimise shrink and ensure stores are setup to delivery of bi-annual stocktakes, and with our internal learning and development team (Meccaversity) to create inventory training courses and build capability to ensure best-practice standards are implented accross our retail network!
Some of your responsibilities will include:
Lead end-to-end management of inventory in stores, focusing on on-shelf availability, carton processing KPIs, and operational requirements for flagship model stores Manage the Inventory store enquiry process, including forecasting, setting targets, reporting on open tickets for resolution with Jira system, and conducting trend analysis for escalations and store support. Liaise with relevant teams to ensure systematic management of outstanding cartons, working closely with IT and Supply Chain for effective carton and transfer order management. Ensure timely delivery of Inventory's critical path for new store openings, coordinating with various teams, providing support for physical setup. Oversee the development and implementation of Inventory training and communication for store teams. What You Will Bring:
Experience working within a similar inventory project based role, ideally within retail, supply chain or consumer goods environment Experience in a fast-paced retail environment Experience managing a high performing team and leading positive team culture Change management experience and the ability to influence stakeholders through periods of change Excellent communication skills and ability to build strong business relationships Intermediate -advanced Microsoft Office and Excel skills (SQL knowledge desirable) Your life at MECCA
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitized learning offering Health and well-being initiatives Reward and recognition programs Access to bonus and incentive programs Quarterly product allowance Unlimited 40% discount There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at or @lifeatmecca and for all current opportunities, visit