Second In Charge | Epping | Full Time Epping VIC 3076, Australia Req #2325 Friday, 12 January 2024 The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the ForHealth Group. The Role We are looking for an enthusiastic and hardworking Permanent Full Time 2IC to join our Epping practice. This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties. The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre. The Tasks Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations Opening and closing the Medical Centre Fostering professional working relationships with team members, patients and medical staff Maintaining compliance with organisational policies and procedures The Successful Candidate Previous team leadership experience within a customer service role Ability to work well under pressure Excellent written and verbal communication skills Excellent customer service skills Proficient computer skills with knowledge of Pracsoft/MedTech advantageous Excellent time-management skills and the ability to multi-task Detail orientated Initiative, ambition and ownership High standard of presentation The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion. If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now! Other details Job family Admin Pay type Salary Apply now