Service Lead Community Services Geelong About Us:At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).About the role:Reporting to the Manager, Community you'll lead a dedicated team of Support Workers and partner with Management to support efficient service delivery. This exciting role will see you champion the lives of people living with a disability and support Aruma's strategic and operational goals within a Flexible Supports environment.This role will be Office based only.Key Responsibilities:Preparing and maintaining rosters for a team of Disability Support Workers and ensuring a person-centred approach to customers.Excellent customer service skills and the ability to communicate effectively with people with disabilities, their families, health professionals and our Disability Support Workers.Demonstrated ability to work in a fast-paced environment.Excellent time management and problem-solving skills, including the ability to prioritise tasks, pay attention to detail and input accurate data to maintain customer documentation.Supporting and empowering Disability Support WorkersProvide mentoring and coaching to staff.Financial and Business ManagementBenefits of working with Aruma!Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each yeartax free.Fitness Passport: Access to subsidised Gym membershipEmployee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.Training: Opportunity for accredited training through our RTODiscounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards nightJob Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation.About You:Relevant certification if/when required.Passionate about human rights and creating positive change.Empathetic and compassionate, with a keen understanding of diverse experiences.Excellent communication skills to be the voice that resonates with others.Enthusiastic team player, eager to collaborate and inspire.Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).Candidates with a disability are encouraged to apply! Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.Ready to make a change? Apply Now!Please contact
[email protected] if you require further information.Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.
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