Australian Jobs® - Ai Resume Scoring
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Australian Jobs® - Ai Resume Scoring
Job Number 24058643
Job Category Rooms & Guest Services Operations
Location W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your authenticity is celebrated.
W Sydney is now casting for Welcome Supervisors to lead our Whatever/Whenever and Welcome operations and guest services team. Reporting to the Welcome Manager this integral role provides a high level of service to guests experience and presents an amazing opportunity to play a key role in the world’s largest W Hotel, with 588 rooms, suites and studios.
If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.
Overall, the Welcome Supervisor should be able to balance the needs of their team, their guests, and the business itself, while maintaining a focus on excellence and continuous improvement. This requires strong organizational, communication, and leadership skills, as well as a deep local understanding of the guest journey.
JOB SUMMARY
Based at the Welcome Desk and responsible for managing and supervising Welcome and Whatever/Whenever teams. Drives W’s Whatever Whenever culture, Bonvoy loyalty program, VIP guests, groups in house, training and development of talent and supports operations at the Welcome Desk. Experience with Opera PMS is ideal. As an integral part of the Rooms team, directs and works with all areas of the Hotel’s Talent and department heads. Strives to continually improve guest and talent satisfaction and maximize the guest satisfaction of the department. Will work a rotating fortnightly roster. A guest services agent currently performing supervisory higher duties within Marriott hotels is desirable.
LIFE WITH THE WORKS
We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is – Life. With the Works.
BENEFITS
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Great News! We've discovered an exciting live job opportunity for a Welcome Supervisor position in Sydney. This job is currently open for hiring/recruiting by Marriott, exclusively for you at Australian Jobs. Feel free to download the job details here.
The work culture at Marriott must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Marriott and also by visiting their official website through Google.
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Welcome Supervisor jobs are available in Australia.
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The average salary range for Welcome Supervisor in Sydney varies, but the standard pay scale is rated "Standard" in Sydney. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Marriott follow the application process following the "Apply Now" button at Australian Jobs and also you can visit Marriott official career page and follow their application process.
Key qualifications for Welcome Supervisor typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Welcome Supervisor positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Welcome Supervisor on Australian Jobs.
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