Join an industry leaderInternal & External training opportunities & paid training sessionsInternal promotions & transfer opportunitiesCareer development opportunitiesDiscounts on merchandise & at our restaurantsExcellent working conditions, comfy staff room & free parking,Port Macquarie Panthers has an exciting opportunity for a passionate and versatile coordinator to join their busy Meeting and Events Operations team.About us �Overlooking the beautiful Hastings River, Port Macquarie Panthers is a place to relax with friends and family while enjoying live entertainment and a flavorsome meal.Panthers Port Macquarie is one of 5 venues within the Panthers Group, one of Australia�s largest entertainment groups, and is home to the mighty Penrith Panthers NRL team.About the Role �We are looking for an enthusiastic coordinator to ensure our energetic team consistently deliver outstanding customer service at all times. A respected leader within the team, you will inspire those around you with your ability to always make customers your number one priority.Catering for a wide range of meetings and events, you will adapt to a variety of settings whist always maintaining high standards of quick and efficient service within the team. With a sharp eye for detail, you will ensure customers are impressed by the impeccable presentation of our venue and ensure an overall positive experience for all guests.Your main duties and responsibilities would include, but are not limited to:Maintaining high standards of customer service within a variety of function settings;Overseeing multiple functions and ensuring functions run according to plan and schedule;Resolving customer issues and enquiries;Shift and staff management;Training new staff;Function set up and pack down;Completing accurate shift reports and worksheets;Maintaining a strong focus on WH&S principles and;Managing efficient and effective stock control processes.About you �A quick thinker, you will feel comfortable handling difficult situations and the ability to juggle multiple tasks at once. You will take pride in your appearance, your workplace and your team. You will need to be available 7 days a week, including evenings, weekends and public holidays, to work as required on a rotating roster.To be successful in this role you would need to possess the following:Essential skills & competencies:At least 2-3 years in a food and beverage environment;Exceptional customer service skills and strong leadership qualities;RSA and RCG certificates;Excellent written and verbal communication skills;Fantastic conflict resolution and problem solving skills and;First Aid certification would be advantageous.We�re looking for community-minded people who will make our members and their guests their number one priority. We want people with energy, enthusiasm and a positive can-do attitude.If that sounds like you, we�d love to hear from you!APPLY NOW!!No recruitment agencies pleaseThe Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.